Customer Service Representative (Team Lead) at PalmPay

[Mercyadeola]

Customer Service Representative (Team Lead) at PalmPay ~ Ikeja, Lagos

Requirements:
•Minimum of 3 years of experience in customer service with any FinTech company, with at least 1 year of experience in a leadership role.
•Excellent communication skills, both written and verbal, with the ability to effectively communicate with customers and team members.
•Strong problem-solving skills and the ability to make quick, informed decisions in a fast-paced environment.
•Proficient in Microsoft Office Suite and experience with customer service software or CRM systems.
•Prior knowledge of the payments industry, specifically POS aggregators, is a plus.
•Ability to work flexible hours, including weekends and holidays, as needed.

Apply 👇
https://palmpaylimited.applytojob.com/apply/yJDZcYvdco/Customer-Service-Representative-Team-Lead