Catholic Relief Services - Senior Human Resources Officer

[Scholar]

Job Description

About CRS

Catholic Relief Servicesis the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS' relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job Summary

The position of Senior HR Officer will support the Head of Human Resources in the attainment of an integrated staffing for the country program through a timely and concise engagement of field officestaff in providing professional advice, work with HR Officers and HR Assistants in managing HR functions within their teams and provide real time support in the management of the CP HR requests.

Roles And Key Responsibilities

• Support the Human Resources Unit in ensuring staff retention strategies reflect competitive and equitable compensation and benefits and a work environment that fosters staff engagement, empowerment through proper supervision, personal and professional growth.
• Support the Human Resources Unit with capturing and communicating employee lifecycle events (change in status, promotion, lateral move, termination etc.) in a timely manner to the people and update such information on Project Insight Human Capital Module.
• Ensure adequate support to Heads of Offices and Field Office staff on HR policy guidance and interpretation.
• Work with hiring managers to source, recruit, and retain high quality staff aligned with agency vision, mission, and values.
• Establish and maintain relationships with third party vendors for staffing needs.
• Confer with management and supervisors to identify human resource needs, job specifications, job duties, qualifications and skills, team fit, and weighted criteria for evaluating candidates for open positions.
• Ensure appropriate reference and background checks are carried out for new hires and results are reported back to hiring managers.
• Collaborate with the Human Resource Team in the delivery of timely and consistent HR service delivery inline with the CP's objectives and Agency strategy.
• Support, implement, and evaluate programs and processes for succession planning, talent mapping, and leadership development.
• Ensure all phases of the performance management system are implemented according to agency guidance, i.e. performance and development planning, coaching, assessment, mentoring, and career planning. Promote a culture of high performance and accountability for outcomes.
• Support supervisors and senior staff to deal firmly and promptly with performance issues.
• Establish an effective approach to employee relations, including staff communications, employee engagement, conflict resolution, and employee recognition and feedback programs.
• Support supervisors and senior staff to deal firmly and promptly with performance issues.
• Establish an effective approach to employee relations, including staff communications, employee engagement, conflict resolution, and employee recognition and feedback programs.

Basic Qualifications

• Bachelor's degree in Human Resources Management, Business Administration or other relevant field required.
• Master's degree in HR Management, Business Administration or Organizational Development preferred.
• Minimum of five years' work experience in HR, preferably with an International or local NGO, with at least three of these years overseeing the HR function and strong knowledge of HR best practices and standards.

Required Languages –English Language

Travel - Must be willing and able to travel up to 50 %.

Knowledge, Skills And Abilities

• Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how they approach each relationship.
• Excellent strategic and analytical skills with ability to make sound judgment and decisions.
• Very good planning,monitoring and organizational skills
• Able to maintain confidential information.
• Proactive, resourceful, solutions oriented and results oriented.
• Strong customer service orientation with excellent communication, interpersonal and negotiation skills

Preferred Qualifications

• Additional education may substitute for some experience.
• Experience with and demonstrated ability to analyze and interpret employment laws, regulations, policies, principles, concepts, and practices. Thorough knowledge of the local labor law.
• Staff management experience.
• Strong experience in presenting, facilitating, and coaching on HR topics.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, HRIS.

Agency REDI Competencies (for All CRS Staff)

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Personal Accountability – Consistently takes responsibility for one's own actions.
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Supervisory Responsibilities: Human Resources Assistant.

Key Working Relationships

Internal: Head of Human Resources, Project Leads, Deputy Country Reps (Programs & Operations), Head of Operations Units, Head of Offices, Field HR Officer, HR Assistant, Security Manager and the Country Representative

External: HMO, Life Assurance Broker, INGO Forum Coordinator and Legal Counsel

Disclaimer: This job description is not an exhaustive list of the skill, effort,duties, and responsibilities associated with the position.

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer.

To apply, click HERE